London, United Kingdom, 12 July 2024 – Qoolize, a leading provider of global internet and communications services, is proud to announce the official launch of Sphera, its innovative connectivity management tool. Developed in collaboration with telecoms software company Trunkstar, Sphera is set to redefine the landscape of connectivity management with its user-centric design and human-first approach.
“Sphera will simplify and enhance the process of connectivity onboarding,” says Fatih Turan, CEO of Qoolize. “Our goal is to ease the burden on businesses, enabling them to make decisions on service providers quickly and efficiently. And because we’re putting real people on the other end, we support those businesses every step of the way.”
By leveraging Trunkstar’s advanced software capabilities and Qoolize’s extensive global network, Sphera provides a comprehensive solution for sourcing, quoting, ordering, monitoring, and managing global connectivity.
“The platform is unique in its transparency,” continues Turan. “We’ve built a tool that will show exactly which providers are available in any given area worldwide, allowing customers to make the best decision for their business rather than a system dictating what can be done.”
The platform addresses common challenges faced by connectivity providers, including resource-intensive supplier onboarding, inaccurate quotes, slow pricing requests, and the inefficiency of handling multiple APIs and supplier portals. With Sphera, providers can streamline the lifecycle management of their customers’ global connectivity estates, resulting in significant time and cost savings.
“We are thrilled to officially launch Sphera,” comments Elisavet Pliakopanou, Head of Product Development at Qoolize. “Our focus is always on delivering exceptional customer experiences – powered by technology, but really driven by people. Sphera offers a user-friendly and intuitive tool, but always has a real person on the other end. So we’re supporting our customers to manage their connectivity needs more effectively.”
Sphera’s initial release integrates more than 350 last-mile providers and APIs, enabling users to quote and order services in over 75 countries across five continents. Qoolize plans to expand this reach by doubling the number of available countries within the first two months post-launch, further enhancing the platform’s global footprint.
Sphera’s human-centric approach ensures a seamless experience for customers, with features tailored to address their specific needs. The platform offers real-time quoting, automated order processing, and comprehensive monitoring tools, all accessible through a single interface. This streamlined approach eliminates the need for multiple systems and simplifies the management of global connectivity.