This Privacy Policy (“Policy”) applies to www.qoolize.com and Qoolize LLC, Qoolize LTD, and Qoolize L.L.C.-FZ (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.qoolize.com and Qoolize LLC. The Company’s website is a corporate site. By using the Company website, you consent to the data practices described in this statement.
Collection of Your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:
- First and last name
- Email address
- Company name
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:
(a) registering for an account;
(b) entering a sweepstakes or contest sponsored by us or one of our partners;
(c) signing up for special offers from selected third parties;
(d) sending us an email message;
(e) submitting your credit card or other payment information when ordering and purchasing products and services.
We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.
Use of Your Personal Information
The Company collects and uses your personal information in the following ways:
- To operate and deliver the services you have requested
- To provide you with information, products, or services that you request from us
- To provide you with notices about your account
- To carry out the Company’s obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
- To notify you about changes to our website or any products or services we offer or provide through it
- In any other way we may describe when you provide the information
- For any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
Email Communications
From time to time, the Company may contact you via email for promotional or other communications. You may opt out of receiving such communications by clicking the “unsubscribe” link.
Use of Mailchimp for Marketing and Promotional Purposes
The Company stores contact information, including names and email addresses, in Mailchimp, a third-party email marketing platform. We use this information to send you marketing and promotional communications, such as newsletters, product updates, and special offers. By providing your information, you consent to its use for these purposes. You can opt out of these communications at any time by clicking the “unsubscribe” link in any email we send. Mailchimp’s privacy policy governs how your data is handled within their platform.
Your Rights Under GDPR and CCPA
If you are a resident of the European Economic Area (EEA) or California, you have specific rights regarding your personal data. These include the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Restrict or object to the processing of your data
- Withdraw your consent at any time where processing is based on your consent
- Request that we transfer your data to another organization or directly to you (data portability)
- Opt out of the sale of your personal data (even though we do not sell personal data)
To exercise these rights, please contact us at contact@qoolize.com. We will respond to your request within the timeframes required by law.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on the Company or the site;
(b) protect and defend the rights or property of the Company; and/or
(c) act under exigent circumstances to protect the personal safety of users of the Company or the public.
International Data Transfers
If you are located outside of the United States, please note that your information will be transferred, stored, and processed in the United States. We ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission or other lawful mechanisms.
Retention of Personal Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Tracking User Behavior
The Company may keep track of the websites and pages our users visit within the Company in order to determine which services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website.
Use of Cookies
The Company’s website may use “cookies” to help you personalize your online experience. Cookies cannot be used to run programs or deliver viruses to your computer.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company’s services.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites.
Security of Your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure by using encryption, such as SSL protocol. While we strive to protect your personal information, no data transmission over the Internet can be guaranteed to be 100% secure.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under 13. If you are under 13, please ask your parent or guardian for permission to use this website.
Changes to This Statement
The Company reserves the right to change this Policy. If significant changes are made, we will notify you by email or through a prominent notice on our website.
Contact Information
Qoolize LLC
2701 Centerville Rd, Newcastle County
Wilmington, Delaware 19808
USA
Email Address: contact@qoolize.com