Home Terms of Use

Terms of Use

This Terms of Use document outlines the rules and guidelines for using Qoolize’s website and services. It explains your rights, responsibilities, and the conditions under which you may access and interact with our site. Our goal is to ensure transparency, protect your interests, and clarify how we manage website usage while maintaining a secure and lawful online environment.

Agreement between User and www.qoolize.com

Welcome to www.qoolize.com. The www.qoolize.com website (the “Site”) is comprised of various web pages operated by Qoolize LLC (“Qoolize”). www.qoolize.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.qoolize.com constitutes your agreement to all such Terms. Please read these Terms carefully and keep a copy for your reference. 

About www.qoolize.com 

www.qoolize.com is a corporate website. The purpose of this website is for Qoolize to share information about and showcase our global communications and connectivity services for MNOs, global carriers, MSPs, and other businesses. It further allows users to contact us to consult about the services we offer. 

Privacy 

Your use of www.qoolize.com is subject to our Privacy Policy. Please review it for detailed information on how we collect, use, and protect your data. 

Electronic Communications 

By submitting contact-us forms on www.qoolize.com or sending emails to Qoolize, you consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications provided to you electronically, via email or on the Site, satisfy any legal requirement that such communications be in writing. 

Children Under Thirteen 

Qoolize does not knowingly collect personal data from individuals under the age of thirteen. For details about how we handle data for children, please see our Privacy Policy. If you are under 18, you may use www.qoolize.com only with permission of a parent or guardian. 

Cancellation/Refund Policy 

Cancellation and refunds are governed by the specific terms outlined in your service agreement with Qoolize. For questions or more information, don’t hesitate to get in touch with your account manager, or our support team at contact@qoolize.com

Links to Third-Party Sites/Third-Party Services 

www.qoolize.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Qoolize, and Qoolize is not responsible for the contents of any Linked Site, including any links contained in a Linked Site, or any changes or updates to a Linked Site. Qoolize provides these links only as a convenience, and the inclusion of any link does not imply endorsement by Qoolize of the site or any association with its operators. 

Certain services available via www.qoolize.com may be delivered by third-party sites and organizations. By using any product, service, or functionality originating from the www.qoolize.com domain, you acknowledge and consent that Qoolize may share information and data with third parties who have a contractual relationship with Qoolize to provide the requested product, service, or functionality. 

No Unlawful or Prohibited Use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use www.qoolize.com strictly in accordance with these Terms. As a condition of your use of the Site, you warrant to Qoolize that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Qoolize or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content. You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or exploit any of the content found on the Site without prior written permission from Qoolize. 

International Users 

The Service is controlled, operated, and administered by Qoolize from our offices in the USA. If you access the Service from outside the USA, you are responsible for compliance with all local laws. For GDPR and CCPA compliance, please review our Privacy Policy

Accessibility 

We strive to make our Site accessible to all users. If you encounter accessibility issues, please contact us at contact@qoolize.com for assistance. 

Indemnification 

You agree to indemnify, defend, and hold harmless Qoolize, its officers, directors, employees, agents, and third parties from any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) arising from your use of the Site or services, your violation of these Terms, or your violation of any rights of a third party or applicable laws. 

Arbitration 

In the event of a dispute concerning these Terms, the matter shall be resolved through binding arbitration pursuant to the Federal Arbitration Act. The arbitration will be conducted by a single neutral arbitrator under the American Arbitration Association or a similar arbitration service. The arbitrator’s decision shall be final, and judgment may be entered in any court with jurisdiction. This arbitration provision shall survive the termination of these Terms. 

Class Action Waiver 

All disputes must be resolved on an individual basis. You agree not to participate in any class action, class arbitration, or other representative proceedings against Qoolize. 

Liability Disclaimer 

The information, software, products, and services on the Site are provided “as is” without warranty or condition of any kind. Qoolize disclaims all warranties and conditions to the maximum extent permitted by law. Qoolize shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in connection with your use of the Site. 

Termination/Access Restriction 

Qoolize reserves the right to terminate your access to the Site at any time without notice. These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved in the courts of Delaware. 

Changes to Terms  

Qoolize reserves the right to change these Terms at its discretion. The most current version will supersede previous versions. We encourage you to periodically review these Terms for updates. 

Contact Us 

If you have any questions about these Terms, please contact us: 

Qoolize LLC 
2701 Centerville Rd, Newcastle County 
Wilmington, Delaware 19808 
USA 

Email Address: contact@qoolize.com