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Case Study: Delivering Secure Multi-Country Connectivity Across Africa

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A global organisation needed secure, resilient connectivity across 13 African countries. Using Sphera and trusted local partners, we delivered tailored solutions for each location while ensuring consistent performance, security and commercial control.

Challenge

13 Countries, different requirements

A global organisation required secure, resilient connectivity across multiple sites spanning 13 African countries, among these Chad, Burundi, Nigeria and Botswana. Each location presented its own unique challenges, from varying levels of telecommunications infrastructure and supplier availability to differing technical, commercial and regulatory requirements. 

The customer needed a consistent, high-quality connectivity solution across all sites while balancing security, resilience, performance and cost. Delivering a seamless service across such a diverse geographical footprint required extensive regional expertise and the ability to navigate the complexities of each local market. 

Approach

The right connectivity for every site

Using Sphera, our global connectivity platform, we rapidly assessed service availability across each country, compared supplier capabilities and designed a tailored connectivity solution for every site. 

Rather than applying a standardised approach, we combined Sphera’s intelligence with our extensive network of trusted local providers and in-country expertise to identify the most appropriate connectivity technologies and partners for each location. This allowed us to address the specific requirements of each market while maintaining a consistent customer experience. 

Working collaboratively with the customer, we remained agile as requirements evolved throughout the project. Sphera streamlined supplier engagement, enabled rapid comparison of multiple solution options and provided commercial visibility across all locations, helping us respond quickly while maintaining quality and delivery timescales. 

Outcome

Connectivity delivered across Africa

The final solution delivered secure, resilient connectivity across every required location while remaining within the customer’s commercial targets. By combining the automation and intelligence of Sphera with strong regional expertise and established local supplier relationships, we successfully delivered a complex multi-country deployment across some of Africa’s most challenging connectivity markets. 

Our ability to source services in regions where supplier availability and infrastructure can vary significantly, adapt quickly to changing requirements and orchestrate the entire project through a single platform set us apart from the competition and ultimately secured the engagement. 

The result

One coordinated deployment across a complex multi-country footprint

By combining Sphera’s platform intelligence with strong regional expertise and trusted local supplier relationships, we delivered secure and resilient connectivity across every required location.

13

African countries

Connectivity

Secure and resilient at every required location

Connectivity was tailored to the requirements of each local market while maintaining a consistent customer experience.

Management

Orchestrated through a single platform

Sphera supported supplier comparison, commercial visibility and coordinated delivery across all locations.

Commercial

Delivered within customer targets

The deployment balanced technical requirements with commercial objectives across a challenging regional footprint.

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